Refund policy

Last updated: February 2026

We want you to be satisfied with your purchase from Magavault.

Refund Eligibility

Refunds are accepted only for defective or damaged items. You must notify us within 30 days of delivery.

Non-Refundable Items

• Change of mind
  
• Used or worn items
  
• Items returned without original condition

How to Request a Refund

Email support@magavoult.com with:

• Order number
  
• Photos of the issue
  
• Description of the problem

Return Shipping

Customers are responsible for return shipping unless the issue was caused by our error.

Refund Processing

Approved refunds are issued to the original payment method within 7–14 business days.